Payment cycles & Remittance reports
Our commission payments follow this schedule:
60% of the commission is paid within 30 days of booking confirmation.
The remaining 40% is paid within 30 days after the client's travel is completed.
Please note: Payments are processed based on two payment cycles per month, which group all commission payments that became due in the previous 14 days.
If a commission has a due date between day 1 to 15 → will be paid on the FIRST batch of payments: the 15th
If a commission has a due date between day 16 to 30 → will be paid on the SECOND batch of payments: the 30th/31st
IMPORTANT: If you belong to a Host, they may have a different agreement in place. In that case, payment is made only after travel, and you will see only the “AFTER_TRAVEL_COMMISSION” line displayed in your portal.
Remittance reports
Once a commission payment is processed, a downloadable remittance report is automatically sent to the beneficiary of the payment.
Please note that this report is not sent to the individual agent who made the booking, but rather to the owner or administrator of the bank account receiving the funds. This may be:
The agency owner
The billing/commissions/accounting team of the agency
Your Host, if payments are made directly to them
The remittance report is sent within 24 hours after the commission shows as “PAID” in your portal.